Problem solving methodologies - 2
The PDSA or Plan-Do-Study-Act continuous improvment spiral is a team oriented problem solving technique. The team focus objective is to improve the input and the output of any stage. As the PDCA, the PDSA - by Edwards Deming - are very useful techniques in product/process improvement projects.
- PLAN: what change could be desirable?
- DO: carry out the change or test preferably on small scale.
- STUDY: observe the changes of what has been done.
- ACT: study the results; what lessons was learned? What can be predicted from what was learned?
Results may indicate that at least for now, no change at all is needed.
Repeat step 1 with the new knowledge accumulated. Repeat step 2 and onward.

Tags: technology, strategy, Lean Six Sigma, Lean, innovation, ICT, content management, content, communication, Business Process Innovation, Business Innovation Management, Busines Process Management
Category: Lean Six Sigma Strategy



