This is the second guest post written by Tess Pajaron, of the Open Colleges, an online courses provider based in Sydney, Australia. The previous published post: Can We Teach Compassion?
Meaningful Innovation Is Very Profitable
Culture Change Is Very Profitable

Engaging With Contextual Relevance To Build Customer Relationship
Israel-Iran A Clever Love Story

Meaningful Business Means Profitable Business
My Three Words In 2013
My three words for the next year. It's an inspiration I had last year from Chris Brogan weekly newsletter. This is the perfect moment of the year to figure out a kind of short guidelines that will inspire and drive my activities in 2013.
So, these are my three words in 2013: Convert - Persuade - Holistic (approach).
Convert contacts from my blog into meaningful and positive human relations.
Top 5 Blog Posts of 2012
This post includes the top 5 most read posts on my blog of 2012.
The Value Of Customers' Satisfaction
Why should your company bother about customer satisfaction? Why is it important to know whether your customers are really satisfied? After all in a market still largely influenced by an autoreferencing attitude towards quality (“we give you the best quality!”), caring about customer satisfaction could even be classified as “not a priority”. Sadly!
DAM: From Silos To Cloud Computing

Digital Asset Management: from silos to cloud computing, the profitable way to improve the customer experience. From content dispersion to well structured digital content across the whole company using to enhance global communication processes.







